Privacy Policy – Yours Dry Clean

At YOURS DRY CLEAN, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy. Please read the entire policy to understand how we treat your personal data.

1. Information We Collect

We collect two types of information from users:

1.1. Personal Information: When you use our services, place an order, or contact us, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Billing address
Payment information

1.2. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and usage data on how you interact with our website. This helps us improve our services and the functionality of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide services: To process orders, deliver dry cleaning, and communicate with you about your orders.
To improve our services: To understand how you use our services and website, so we can enhance your experience.
To communicate with you: To send order updates, promotional offers, and other communications related to our services.
For legal purposes: To comply with applicable laws and regulations or respond to legal requests.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information. These measures include:

Secure socket layer (SSL) encryption to protect sensitive data during transactions.
Regular monitoring and audits of our systems to prevent unauthorized access.
Restricting access to your personal data to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

With service providers: We may share your information with third-party service providers who assist us in providing services such as payment processing, delivery, and website maintenance.
For legal reasons: If required by law, we may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect our rights.
Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us:

Recognize you when you return to our site.
Improve website functionality and performance.
Personalize content and advertisements.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information with them.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing your data: You can request to see the personal information we hold about you.
Correcting your data: If your personal information is incorrect or incomplete, you can request that we update it.
Deleting your data: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at [Your Contact Email].

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically for any changes.